Lisa Haayen

Lisa Haayen, founder and principal

Strategist by trade. Anthropologist by training.

Lisa Haayen, founder of HumanSpeak

For more than two decades, I've helped iconic brands grow by understanding the people they serve.

I founded HumanSpeak in 2008 for agency and brand teams stretched thin and in need of focused, energetic, senior support. I've been a happily independent partner to clients of all sizes ever since.

Recent engagements include:

  • SVP-level lead strategist for a national family theme park brand after a major merger
  • Pitch team lead on the win for a top national insurer
  • Sponsorship strategy for a global investment firm
  • Engagement and customer journey strategy for a major U.S. airline
  • A pilot of an emerging AI research platform
  • Ongoing social strategy and content for a Fortune 500 executive

I lead strategy teams, mentor along the way, and build relationships at all levels, up to the C-suite.

I've been a Planning Director at The Richards Group, DDB, and TracyLocke. At The Richards Group, I was on the teams behind the Travelocity launch and its Effie-winning campaign, the Fruit of the Loom comeback, and Hyundai's rise to the fourth-largest U.S. auto brand.

I hold B.A. degrees in Advertising and Foreign Languages and a Ph.D. in Cultural Anthropology, all from SMU. Years of doctoral fieldwork in a super-diverse Dallas neighborhood gave me a lived understanding of the Hispanic consumer experience.

A foodie and traveler at heart, I've cheered on my husband at the running of the bulls in Pamplona, toured vineyards in Italy and Argentina, and dived with whale sharks off Holbox, Mexico. Closer to home, I volunteer teaching English to adults.

Food and beverage
Frito-Lay (Lay's, Doritos, Fritos, Stacy's, SunChips), Quaker, Sabra, Mission Foods, Guerrero, Thomas' Bagels, Entenmann's, Dr Pepper, Nestlé Pure Life, Bacardi, Corona, Community Coffee, Mr. Coffee, Haas Avocado Board
Entertainment and gaming
Six Flags Entertainment Corp, Six Flags Magic Mountain, Rivers Casino, BetRivers, a state lottery
Financial services and insurance
State Farm, Morgan Stanley, LPL Financial, AAA, BenefitMall, American Bank, Manchester Financial
B2B and industrial
Ingersoll Rand Security Technologies (Schlage, Von Duprin, LCN), Nucor, Worthington, Connectrac, Texas Instruments, FRAM
Travel
American Airlines, Travelocity
Retail and restaurants
Sam's Club, Zales, Taco Bueno
Technology
AT&T, Uber
Automotive
Hyundai Motor America, The Hyundai Dealer's Association, Toyota
Healthcare
American Heart Association, Baylor Health Care System, Cincinnati Children's Hospital, American College of Emergency Physicians
Recent research highlights
  • Brand research with players for a state lottery
  • On-property research for a regional casino chain
  • Repositioning insights for a legacy coffee brand
  • The role of voice assistants in everyday life